HUD Risk Management - Pendulum Risk
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HUD Risk Management Services

Pendulum’s HUD services assist lenders and borrowers to meet various HUD requirements, including a one-day on-site risk assessment, implementation of a web-based “real time” incident management system, third-party review of incidents, assistance with development of risk and quality management programs, and other risk management services as indicated.

 

Pendulum may assist a facility with the HUD Lean Program determination and requirements including review of the quality, risk, and incident management programs, assistance with the development of a formal risk management plan, and staff training. A written report is provided including the consultant’s findings and recommendations to enhance and or develop the related programs.

We Can Assist With Third-Party Oversight Of Incidents Per The HUD Requirements

What Does the Assessment Include?

The Professional Liability Risk Assessment, whether conducted on-site or through the comprehensive desk-based process, includes review of both operational and clinical processes, the environment for liability risk exposures, and an analysis of Quality of Care. For a skilled nursing facility this includes review of the Centers for Medicare and Medicaid Services (CMS) overall star rating, health inspections, staffing, quality of resident care and measures, deficiency trends, the facility’s ethics, and infection control programs.

 

Comparable to the on-site assessment, the comprehensive desk-based assessment includes review of documents; however, a virtual tour, phone interviews, and virtual “read only” access to the resident records allows for completion of the process. A written report with findings and valuable risk control recommendations is provided to the facility for either assessment.

HUD Incident Management System

For a facility that does not have a web-based incident management system, Pendulum offers a secure system that meets HUD requirements including a real-time incident reporting and tracking system that informs senior management of all incidents with potential liability. The Pendulum system efficiently records incidents and/or adverse events and provides reports to evaluate the data for negative trends and risk potential. An assigned consultant can provide a third-party review of the incidents as required by HUD.

 

Third-Party Review Of Incidents 

For a facility that has a current web-based incident management system, Pendulum may assist with third-party oversight of incidents per the HUD requirements. An assigned consultant is provided access to the facility’s incidents and reviews for trends and potential issues. Periodic phone calls allow for discussion of those trends and risk management strategies to reduce potential liability risks.

What Our Clients Say

I give Pendulum my highest regard and have no hesitation in recommending them for your risk management program.

Managing Director at Insurance Company

Extremely thorough and they ask all the right questions. The loss control expert who reviewed this facility is to be commended for a superb job. It’s clear that Pendulum really understands these types of risks, as there are so few in the industry who truly do. Great job. Thank you.

Agency Owner

This was absolutely the best, most thorough risk management visit we’ve ever had.

Facility Administrator

Have questions? We’ve got answers.

What is a standard risk assessment process?

Depending on the services requested, the assessment process is customized to fit the need of the organization. The assessment may be risk- or compliance-oriented.

Some examples of the areas reviewed during the assessment process include:

  • Policies and procedures
  • Protocols and practices
  • Physical environment

WHAT TYPES OF ASSESSMENTS ARE AVAILABLE?

Pendulum offers several varieties of assessments:

  • Professional liability risk
  • Infection prevention and control
  • Customer service
  • OIG compliance
  • HIPAA/HITECH compliance
  • Emergency operations
  • Security vulnerability
  • Life safety
  • OSHA
  • Cybersecurity

An organization can also choose a focused assessment that includes customized services to meet their needs in areas such as documentation, fall, skin integrity, elopement management, risk and quality programming, etc

What can you expect from Pendulum Risk?

Pendulum offers more than 22 years of risk management consulting experience to assist organizations in minimizing liability risk and strengthening defensibility. We provide a wide range of risk management services and take pride in our ability to provide customized services to meet our client’s needs.

 

Our skilled risk control consultants have consulting expertise in a wide variety of clinical and non-clinical settings, allowing them to identify potential areas of risk and provide recommendations based on risk management strategies that have been identified through national claims and litigation activities