Pendulum offers a wide-variety of on-location services for hospice and home health care organizations, including our signature one-day professional liability risk assessments as well as focused reviews of specific areas of concern and customized clinical consulting.
Pendulum’s hospice and home health care services are performed by highly skilled consultants who have direct experience as leaders in these fields. All on location services can be customized to fit the client’s needs. Assessments include a written report with recommendations for changes.
Pendulum’s Hospice and Home Health Consultants Are Experts in Their Field.
On Location Services
Both hospice and home health care organizations are facing the challenges that come with rapid growth due to an aging population, extensive regulatory changes, partnering with hospitals through accountable care organizations, and stricter requirements for provision of services. As the complexity and use of services expands, organizations are at greater risk of liability claims unless they have sound risk management practices in place.
Pendulum, a leader in the healthcare liability risk control arena, provides risk management consulting services to help organizations manage their risk and strengthen their defensibility in the event of a claim.
Hospice and Home Health Risk Assessment
While working with your organization, our consultants review and evaluate a number of clinical and operational areas. A standard risk assessment covers policies and processes related to:
- The organization’s governing body
- Risk, quality, and safety programs
- Incident management
- Contracts and credentialing
- Grievances and satisfaction programs
- Operations, including automobile policies and sexual abuse policies
- Human resources files, the employee handbook, and staff training
- High-risk areas such as marketing material, admission and discharge, documentation, special procedures, falls, skin, aggressive behaviors, medication management, and abuse
- In-patient units
- Bereavement services
- Environmental issues and office presentation
What Our Clients Say
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What Is The Standard Risk Assessment Process?
Depending on the services requested, the assessment process is customized to fit the need of the organization. The assessment may be risk- or compliance-oriented.
Some examples of the areas reviewed during the assessment process include:
- Policies and procedures
- Protocols and practices
- Physical environment
What Types Of Assessments Are Available?
Pendulum offers several varieties of assessments:
- Professional liability risk
- Infection prevention and control
- Customer service
- OIG compliance
- HIPAA/HITECH compliance
- Emergency operations
- Security vulnerability
- Life safety
- OSHA
- Cybersecurity
An organization can also choose a focused assessment that includes customized services to meet their needs in areas such as documentation, fall, skin integrity, elopement management, risk and quality programming, etc
What Can You Expect From Pendulum Risk?
Pendulum offers more than 22 years of risk management consulting experience to assist organizations in minimizing liability risk and strengthening defensibility. We provide a wide range of risk management services and take pride in our ability to provide customized services to meet our client’s needs.
Our skilled risk control consultants have consulting expertise in a wide variety of clinical and non-clinical settings, allowing them to identify potential areas of risk and provide recommendations based on risk management strategies that have been identified through national claims and litigation activities